Privacy Policy

When you request a quote or contact us, we collect the information you submit — typically your name, email address, phone number, the type of property, and any message details.

We use this only to respond to your request, prepare a quote, and provide our services. We do not sell your personal information.

Like most websites, we collect limited technical information automatically — such as pages visited, approximate location, device and browser type, and how you interact with the site.

This is collected through cookies and analytics tools, and only after you accept cookies on our consent banner.

We use Google Analytics 4 and Microsoft Clarity to understand how visitors use our site so we can improve it. Google Tag Manager is used to manage these tools.

These services may set cookies and process anonymized usage data. They only load after you click "Accept" on our cookie banner. If you decline, analytics cookies are not set.

You can change your choice at any time by clearing your browser's site data, which will make the consent banner appear again.

We share limited information with trusted providers only as needed to operate our website and respond to you: Google (Analytics, Tag Manager), Microsoft (Clarity), our email delivery provider for quote requests, and our website host.

These providers process data on our behalf and are not permitted to use it for their own purposes.

We keep quote and contact information only as long as needed to serve you and for reasonable business and legal record-keeping. Analytics data is retained according to the tools' standard retention settings.

Under Quebec's Law 25 and applicable privacy laws, you have the right to access the personal information we hold about you, to ask us to correct it, and to withdraw your consent to analytics at any time.

To exercise any of these rights, contact us using the details below.

For any privacy question or request, contact Mic Cleaning Services at miccleaningservices.canada@gmail.com or (438) 921-2310.

We may update this policy from time to time. The "last updated" date above reflects the most recent change.